Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting it. We process your data exclusively on the basis of the applicable legal regulations (GDPR, TKG 2003). To ensure the best possible protection, we provide you with the following information about the most important aspects of data processing on our website.

By using this website, you confirm that you agree to the provisions of this Privacy Policy and accept them. If you do not wish to accept this Privacy Policy, please refrain from entering any personal data on this website.

1. Scope of This Privacy Policy

This policy explains how we handle personal data that becomes known to us when you use this website and its services. It also covers the use of personal data that we receive from our business partners.

The use of data by companies or individuals that are independent of our business and are neither employees nor agents of our company is not covered by this policy. The examples mentioned below are illustrative and should not be considered a complete list of all possible scenarios and procedures.

2. Collection and Use of Data

We collect personal data via this website when you submit one of our forms. In some cases, we also receive personal data from our business partners. If you contact us via a form on the website or by email, the data you provide will be stored for the purpose of processing your request and in case of follow-up questions. We do not share this data without your consent.

For various services on this website, we may ask you to provide your name, address, email address, phone number, or other personal information. Not all of these fields are mandatory. In any case, once you provide your data, your identity becomes known to us. We also automatically collect and store information in our server logs that your browser transmits to us.

This includes, in particular, your IP address, information stored in cookies with your consent, and the pages you access. We use the collected data to provide the services, orders, or other features you request, to ensure efficient and effective operation of the website and its services, and — with your consent — to inform you about special offers or new products.

3. Disclosure of Data to Third Parties

We do not share or disclose your personal data to third parties unless one of the following conditions applies. Your personal data will only be transferred to third parties if:

• you have expressly consented to the transfer;
• the transfer is necessary for the provision of the services or offers you wish to use;
• a subcontractor or agent engaged by us requires the data to perform the agreed services (such auxiliary persons are - unless expressly stated otherwise - only authorized to use the data to the extent necessary for providing the respective service);
• a legally enforceable administrative or judicial order exists;
• the disclosure is necessary to prevent misuse of our services - in particular any use that violates the Terms & Conditions or special usage policies of this website - and such disclosure is legally permissible.

4. Cookies

Our website uses so-called cookies. These are small text files stored on your device with the help of your browser. They do not cause any harm. We use cookies to make our services more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not wish this, you can configure your browser to inform you when cookies are being set and allow them only on a case-by-case basis. Please refer to your browser manufacturer's instructions for details. Disabling cookies may limit the functionality of our website.

5. Web Analytics (Google Analytics)

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA.

If IP anonymization is activated on this website, your IP address will first be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the website operator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage.

The IP address transmitted by your browser within Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

6. Editing or Deleting Your Data

You have the right to correct, supplement, or delete the information and settings stored in your user account at any time. If you have consented to a specific use of your data, you may revoke this consent at any time. In particular, you are free to decide whether you wish to continue receiving information about special offers or new products.

In certain circumstances, we may refuse access to data collected about you, for example if confidential business information is affected or if granting access would infringe the rights of another person. To protect your privacy and security, we take reasonable steps to verify your identity before granting access or making corrections.

You generally have the rights of access, rectification, deletion, restriction, data portability, withdrawal, and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

7. Data Security

The website operator strives to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All data stored by you is protected by a password either directly on the website or within an internal administration area to ensure confidentiality and security.

8. Changes to This Privacy Policy

The website operator reserves the right to update this Privacy Policy in the future. Should the operator use your personal information in a manner different from that stated at the time of collection, we will attempt to notify you via email using the most recent contact information provided to us. If you have not granted us permission to contact you, you will not be notified, nor will we use your personal information in a new manner. In any case, a corresponding notice will be made available through a prominent announcement on the website.

9. Server Security and Data Management

The agency clicksgefühle has entered into agreements with the companies hosting the server facilities to ensure adequate guarantees for the protection of your personal data. Personal data is managed in accordance with the applicable data protection regulations and this Privacy Policy.

10. Questions, Complaints, Feedback, and Suggestions

If you have any questions, complaints, suggestions, or concerns regarding this Privacy Policy or the use or disclosure of your information, please send us an email.